GERALD M. F. WILLOUGHBY
(617) 333-0273
Gerald@Willoughby.com
SUMMARY
Progressively responsible staff and managerial experience in Recruiting, College Relations, Policy Development and Human Resources Operations.

EXPERIENCE
1987 to present
The Willoughby Group, Milton, MA
Human Resources Consultant - Market, manage and deliver nationwide consulting services.
- Design and execute national recruiting strategies incorporating the use of direct sourcing, college recruiting, employee referral programs, media advertising, internet, job fairs and contingency placement firms.
- Recruit software engineers, systems, sales and marketing, operations, finance, MIS, senior managers, administrative support, healthcare professionals and customer service representatives.
- Consult to line executives & management team on change activities having organizational impact.
- Lead employee focus groups to discover and capitalize on information aimed at increasing employee retention.
- Consult to senior management and line executives on issues regarding structure of total compensation plans.
- Serve as a resource to both employees and managers in helping to resolve ER issues.

1986-1988
The Miriam Hospital, Providence, RI, a Brown University-affiliated healthcare and research facility.
Staffing Manager - Managed staffing and placement process and college recruiting for this 1500 employee organization.  Supervised three exempt recruiters and two non-exempt support staff.
- Increased nurse staffing from 86% to 107% of plan during a national shortage of registered nurses.
- Increased Diversity representation in exempt positions by 80%.
- Increased open house attendance by 300%.
- Reduced advertising costs by 50% while increasing applicant flow.
- Developed and implemented employment practices and procedures.

1984-1986
Analog Devices, Inc., Norwood, MA
Corporate Human Resources Representative - Managed exempt recruitment process from entry-level to senior management positions in this 300-employee corporate headquarters.  Supported MIS, Corporate Administration, Marketing and Finance divisions.
- Managed the national MBA Recruitment/Summer Intern Programs.
- Designed and implemented an inter-divisional co-op program.
- Developed and conducted outplacement workshops.

1982-1984
M/A-Com, Inc., Burlington, MA
Technical Recruiter - High-volume sourcing of technical professionals and managers in R&D, MIS, design and manufacturing.  Supported Amraam, Sparrow and Patriot missile systems, subsystems, waveguide, microwave and radar design programs.
- Restructured and increased employee referral program activity by 50%.
- Designed, implemented and monitored Affirmative Action and national college recruiting campaigns.

1980-1981
Bank of Boston, Boston, MA
EEO Compliance Officer - Developed, implemented and monitored Affirmative Action Programs for the Bank's seventeen affiliate and subsidiary companies to assure compliance with state and federal regulations.
- Trained regional HR and Operations managers in Equal Employment Opportunity policies.
- Developed college recruiting programs focused on historically Black colleges and universities.

1978-1980
Sun Financial Group, Wellesley Hills, MA
Compensation Analyst/Personnel Assistant - Performed EEO/AA planning and job evaluation through middle management for United States Headquarters Operation

EDUCATION
B.A. Behavioral Sciences, Atlantic Union College, S. Lancaster, MA.
Cambridge College, Cambridge, MA, completed several courses towards MS Management
Completed AIRS Training (Advanced Internet Recruiting Strategies) I & II.
Additional training includes Management By Responsibility, Managing Personal Growth, Project Management and Supervisory Training.

MEMBERSHIPS
National Association of African Americans in Human Resources

HOME OFFICE
LAN environment includes a P4 2.53Ghz mid-tower (1024MB/80GB) w/Viewsonic 19" monitor running Windows XP, Microsoft Office 2000, Quicken 2003, MS Internet Explorer 6.0, Netscape Communicator 4.7, Eudora Pro 5.2, ACT! 6.03, COMCAST Broadband, VeriSign-registered domain Willoughby.com; Pentium 200 mini-tower (512MB/15GB) w/NEC MultiSync 3V monitor running Windows ME, HP LaserJet IIIP printer, HP Deskjet 5550, OpticPro 4800P scanner, Sharp UX-1100 fax machine; digital voice messaging and additional dedicated phone lines for voice, internet and fax.


PRIOR CONSULTING ENGAGEMENTS INCLUDE:

SmartTime Software, Framingham, MA
Managed the staffing of a new product development team charged with re-architecting the company's flagship product.  Recruited and hired a Java architect, web developers, QA and UI engineers.

Granite Systems, Nashua, NH
In support of the national sales organization identified and recruited network support software account executives in San Francisco, Denver, Washington D.C., New Jersey, and Miami.

Incentive Systems, Bedford, MA
Managed technical recruiting which doubled the size of the engineering organization. Recruited software engineers, tech writers, web developers, database developers, UI designers and Java developers. Additionally, provided support to the sales organization by sourcing and qualifying candidates for Account Executive and Sales Engineer positions in San Francisco, Dallas, Denver, D.C. and Chicago.

LavaStorm, Waltham, MA
As Recruiting Manager developed and initiated a recruiting strategy focused on staffing engineering, web design and technical writer positions.  Built a recruiting team that grew the company from 47 to over 150 employees in four months.

net.Genesis Corporation, Cambridge, MA
Jump-started the newly-funded Professional Services organization, staffing local and national positions in Applications Consulting and Technical Support.

Wildfire Communications, Inc., Lexington, MA
Recruited systems and support engineers, information systems management, software engineers (telephony), SQA engineers, international product development, product marketing and program management staff. Contributed to policy development regarding staffing, compensation and employee relations.

Individual, Inc., Burlington, MA
Recruited support engineers, information systems management, VB developers, SQA engineers, client/server engineers, web and database developers.

Brainstorm Technologies, Cambridge, MA
Recruited JAVA developers and technical sales professionals for this software start-up company. Managed college recruiting program.

Kronos Incorporated, Waltham, MA
Created and implemented a three-pronged recruiting plan focused on reactive, tactical and strategic activities targeted to fill software engineering openings, establish a continuous pipeline of qualified candidates and improve employee retention. Received an award as a member of the Timekeeper C/S development team. Initial ninety-day contract was extended to one year.

AT&T Interchange/New Media Services, Cambridge, MA
Brought in at critical stage to recruit client software development engineers, network communications specialists and systems operations professionals during final countdown to launch of Interchange Online Network and AT&T Business Network. Initial ninety-day contract was extended to one year.

Powersoft Corporation, Concord, MA
Recruited client/server pre-sales and sales engineers for offices located in San Francisco, Los Angeles, Dallas, Houston, New York and New Jersey; recruited software consultants nationwide. Also supported Corporate Sales (inside sales/telemarketing) in Concord, MA. Initial eight-week contract was extended to five months.

Epoch Systems, Westborough, MA, now a division of EMC Corporation, Hopkinton, MA
Recruited client/server applications developers, product marketing managers, engineering managers, marketing communications and facilities professionals.

Children's Hospital, Boston, MA
Staffed positions in Total Quality Management (TQM), Radiology, Medical Records, Infection Control. Worked with department heads, VPHR and Director of Human Resources to develop nationwide recruiting strategies.  Completed two six-month engagements.

Rosemount Corporation, Eden Prairie, MN
Based in Houston, TX, logged 200,000 miles as staffing manager supporting sales offices and service hubs west of the Mississippi. Recruited sales engineers, pre and post sales, field service engineers, inside sales and technical support staff. Initial ninety-day contract was extended to one year.

The Foxboro Company, Foxboro, MA
Recruited software engineers (UNIX kernal, applications developers, communications protocols) supporting the Intelligent Automation Series product line. Initial ninety-day contract was extended to one year.